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Description

What’s the secret to long-term business growth? A focus on client success. This episode reveals why over-delivering on promises is essential and how it can transform satisfied customers into loyal advocates.

We discuss practical steps like setting clear expectations, celebrating client wins, and providing unmatched accountability. Discover how these strategies drive retention, increase lifetime value, and fuel business growth.

Don’t miss this episode packed with actionable insights. Listen now!

🎁 Free gift for online health and fitness coaches: https://docs.google.com/document/d/1ov0MRGb5Y6pA1w3P1IFz-3tQNLvbZ5Qw/edit?usp=sharing&ouid=104147438613498265699&rtpof=true&sd=true

 

Where to find Michaelangelo:

Website:  https://coach.gerardiperformance.com/ngc-training

LinkedIn: https://www.linkedin.com/in/michaelangelo-gerardi- a043b3189/ 

Facebook: https://www.facebook.com/michael.gerardi.12 

Instagram: https://www.instagram.com/michaelgerardi_/

 

Where to find Carl:

https://40strategy.com

https://www.linkedin.com/in/carljcox/

https://www.instagram.com/carljcox40/

https://x.com/40Strategy

 

🎧 Measure Success Podcast 

https://podcasts.apple.com/us/podcast/measure-success-podcast/id1552291579

 

🎧 $4M Strategies Podcast 

https://podcasts.apple.com/us/podcast/%244m-strategies/id1741584100


📖 Read Carl’s book "Lost at CEO: An Entrepreneur’s Guide to Strategy": https://a.co/d/iMiZVf2