Episode Summary
In this second part of my conversation with Dr. Ava Jones, we dive deep into the heart of leading change. Dr. Jones reminds us that effective change leadership isn’t about systems, strategies, or checklists first; it’s about people. At the foundation of it all is trust: leaders must genuinely care for their people if they expect them to step into change with confidence and commitment.
Dr. Jones challenges us to consider three critical practices that make change not only possible but sustainable:
Highlighting What is Not Changing – Amid uncertainty, teams need anchors. Dr. Jones calls this focusing on “what endures.” By naming the values, mission, or cultural commitments that remain steady, leaders create security and stability during transitions.
Inviting Co-Creation – Change is most successful when it is not dictated to people but developed with them. Dr. Jones shares how leaders can invite their teams to become co-creators of the change process, sparking ownership, innovation, and shared accountability.
Building Trust through Care – Trust isn’t built in a single conversation; it’s earned through consistent actions that show people they are valued. Dr. Jones emphasizes that when leaders demonstrate care, they create the conditions where teams will follow them, even through uncertainty.
What You’ll Learn in This Episode
Why clarity about “what endures” provides stability during times of change
Practical ways to communicate both continuity and transformation
How to move from top-down mandates to shared co-creation with your team
Why trust and genuine care are non-negotiable for lasting change
About Dr. Ava Jones
Dr. Ava Jones is a respected leader and voice in organizational transformation. With years of experience guiding institutions through growth and transition, she offers practical wisdom for leaders navigating complexity while keeping people at the core.
