In this Thanksgiving-week episode of Leadership & Learning, Dr. Jamie Brownlee-Turgeon explores what she calls the Gratitude Gap—the distance between what leaders feel and what they actually express. As the holiday season fills our schedules and drains our emotional bandwidth, even the most appreciative leaders can unintentionally slip into "gratitude silence," assuming people know they're valued while racing from meeting to meeting and goal to goal.
Jamie unpacks why this happens, how silence from a leader can be misinterpreted as indifference, and the real cost of unexpressed gratitude—lower engagement, increased burnout, and the slow erosion of trust. She also shares honest reflections from her own leadership journey and highlights what changes when leaders intentionally acknowledge the work and heart of their teams: belonging grows, motivation rises, and trust deepens.
The episode closes with simple, sustainable practices to close the Gratitude Gap, from micro-moments of appreciation to weekly habits that take less than ten minutes. Jamie challenges listeners to choose just one gratitude action this month, reminding us that "gratitude unspoken is gratitude wasted," and that the people we lead deserve to know they matter.
