In this episode of Leadership and Learning, I unpack one of the most critical dynamics leaders face during times of change: understanding how your team feels about what you’re asking them to do.
I introduce a simple but powerful framework, a mindset continuum: Committed, Compliant, and Resistant. Each group requires a different approach, and as a leader, your job is to identify where your team members fall and respond accordingly. I share how I literally map this out for myself, and then offer practical strategies I’ve used to shift people from resistant to compliant, and from compliant to committed.
You’ll hear real stories of how listening to concerns, involving influential team members, and celebrating early wins helped me lead smoother change, and even improved the process along the way. I also talk about the reality that not everyone will come along for the ride, and why that’s okay.
If you’re leading change, or about to, this episode will give you tactical steps to better understand your team’s mindset and lead with greater clarity and intention.
