Ben shares his journey from roles in property management software and high-level customer service to building a leading consulting firm that has transformed operations for over 200 property management companies across North America. Through his innovative Processes Made Simple approach, Ben helps business owners streamline workflows, implement powerful automations (especially in tools like LeadSimple), foster team accountability, and create scalable systems that reduce chaos and free owners to focus on true growth.
Tiffany and Ben dive deep into the real challenges property managers face today: from inefficient processes that hold teams back, to building a process-driven culture that unlocks profitability and sustainability. Whether you're a property management professional looking to scale without burnout, an entrepreneur seeking operational clarity, or someone passionate about turning systems into superpowers, this conversation is packed with actionable insights, real-world success stories, and inspiration to take your business to the next level.
Tune in for practical strategies, mindset shifts, and a reminder that the right systems don't just support your business — they help it thrive independently.
Connect with Tiffany on Instagram at @TiffanyMRosenbaum to share your thoughts on this empowering discussion!
