When pressure hits, most people either avoid the tough conversation—or push too hard and make a mess. In this powerful conversation, Bill Benjamin (co-author of Performing Under Pressure and partner at the Institute for Health and Human Potential) breaks down “last 8% moments,” why our body’s cortisol response makes them unforgettable, and how to build a culture that’s both high-care and high-accountability. We dig into practical tools to manage your emotional responses, move beyond childhood wiring, and lead skillfully when it counts most. If you run a team—or you’re your own team—this one’s a masterclass in staying composed and effective when everything’s on the line.
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Chapter Stamps:
01:32 Bill's Journey from Math to Emotional Intelligence
03:00 Understanding Emotional Intelligence
03:50 The Concept of Last 8% Moments
04:16 Research Behind the Last 8% Moments
07:17 Dealing with Childhood Conditioning
11:02 Practical Applications and Personal Experiences
18:55 Building High-Performing Cultures
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Social:
Website: https://ihhp.com/bill-benjamin/
LinkedIn: https://www.linkedin.com/in/bill-benjamin-12b671/
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