Is your GTM buried under unforced errors? Are your sales processes hitting flyouts before they even safely reach first base? Are account execs striking out on unclear leads and confusing campaigns? For Steve Settle, Senior Director of Revenue Operations at Customer.io, the all-in-one customer engagement platform, team communication and alignment is a critical play in the game of go-to-market.
In this episode of Go-To-Market with Dr. Amy Cook, Steve explains how building effective team cohesion and adapting that alignment to fit each stage of scale, is key to a well-seasoned RevOps team.
“When you’ve got it fully aligned, the teams are working together really well. It is a significant improvement, not just in working within the company, but for the customer experience,” Steve said.
Steve addresses game-changing strategies to help:
Align teams at the enterprise level.
Strike out department silos.
Encourage transparency at each inning of business growth.
Empower leadership to support team cohesion in the locker room and beyond.
Learn how Steve brings his experience as a little league coach into the executive boardroom for a fun, insightful RevOps conversation you won’t want to miss.
