What if the key to protecting your cargo was preparation—not reaction? In this episode of Miles and Mentors: A Trucking Podcast, freight fraud prevention expert Claudia Catlett returns to share frontline strategies that every carrier should know.
As Risk Manager at General Transportation and a key voice in the Freight Fraud Task Force, Claudia brings deep insights into cargo theft, insurance challenges, and why proactive networking is more than just smart—it’s essential. Whether you're an owner-operator, a growing fleet, or just launching into logistics, this episode is packed with practical tips to help you move safer and smarter.
Episode Highlights:
📍 00:00:00 – Reintroducing Claudia Catlett of General Transportation
📍 00:02:02 – Freight fraud today: new threats and smarter scams
📍 00:04:01 – Why conferences matter: learning and linking up
📍 00:06:20 – Claudia’s personal recovery story: 1 hour to find a stolen load
📍 00:08:56 – Owner-operator realities: what theft really looks like
📍 00:12:19 – Strategic security: how to get law enforcement on your side
📍 00:16:15 – Hot zones and how to stay safe in major metros
📍 00:23:24 – Best beginner events: Broker Carrier Summit and more
📍 00:34:10 – Insurance 101 for new fleet owners
📍 00:40:11 – Choosing the right agent vs. policy bundle
📍 00:44:41 – Scaling up: insurance and onboarding for fleets
📍 00:46:10 – What many drivers misunderstand about factoring
📍 00:52:04 – Inside the new freight fraud task force
📍 00:56:50 – Connect with Claudia and join the mission
🎙 About Our Guest:
Claudia Catlett is the freight fraud prevention and insurance lead at General Transportation, part of the Decker family of companies. With hands-on experience in asset-based and brokerage operations, she now serves as Secretary of the national Freight Fraud Task Force, helping protect the trucking industry through education and strategic advocacy.
📍 LinkedIn: https://linkedin.com/in/claudia-catlett
📍 YouTube: https://youtube.com/@freightchurch
📍 Email: claudia@freightchurch.com
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