Join me on Stories Behind the Door for a captivating conversation with Todd Sheppard, President of FutureLink Inc., a leading expert in self-storage security and technology. Todd shares his unique and unplanned entry into the industry, which started with a simple repair job and led him to discover a business with a "very relational" and supportive culture.
Todd delves into his company's core philosophy: a proactive approach to security design that gets involved as early as the plan level to prevent costly change orders down the road. He explains how security has evolved from a few basic cameras to sophisticated systems featuring cloud storage and "active deterrence" that can literally ward off criminals . These systems also double as powerful marketing tools, helping owners attract tenants who prioritize peace of mind.
The conversation also explores the profound influence of Todd's lifelong martial arts journey on his business principles. He explains how the discipline, integrity, and humility learned from training provide a solid foundation for his company, a place where the primary mission is to help clients solve their problems.
In this episode, we cover:
Todd's accidental entry into the self-storage industry.
The value of a proactive security partner in mitigating costs and protecting assets.
The evolution of technology in self-storage from basic cameras to advanced solutions.
How a strong security system serves as a powerful marketing tool.
The impact of Todd's martial arts discipline on his business philosophy.
The importance of a "relational" culture in the self-storage industry.
Connect with Thaddeus Campbell:
Website: https://s3.partners/
Connect with Todd Sheppard:
Email: todd@futurelinkonline.com
Website: https://futurelinkonline.com
This episode was brought to you by:
https://www.kiwiconstruction.com/
