Let's be real — unsubscribes hurt. You work hard to grow your list, write thoughtful emails, and show up consistently… and then someone hits "unsubscribe." In this episode, Liz Wilcox — the Fresh Princess of Email Marketing — tackles the emotional (and logical) side of unsubscribes. She'll help you reframe what they mean, why they're actually a good thing, and how to stop letting them sting so much.
Why unsubscribes are 100% normal — and don't mean you've done anything wrong.
The real reasons people unsubscribe (spoiler: it's not personal).
How unsubscribes actually save you money on your email service provider.
Why they're good for deliverability and help your emails stay out of spam.
The power of consistency — the more you email, the less unsubscribes hurt.
Three emotional mindset shifts to help you detach from the fear of losing subscribers:
Stop looking: Don't check who unsubscribed.
Feel confident when you hit send: If it represents you, it's a win.
Keep growing your list: More subscribers = less stress about the ones who leave.
It's not personal: Most unsubscribes happen because of timing, inbox overload, or shifting interests.
Think practically: You pay for your list — let go of the people who won't buy or engage.
Healthy lists perform better: Unsubscribes improve deliverability and engagement rates.
Confidence over comparison: Focus on writing emails that reflect your values and brand.
Growth fixes fear: When you're always list-building, unsubscribes lose their power.
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Episode 18: 3 Ways to Grow Your Email List and 1 Way to Think Twice Before Using