In this episode of Social Capital Revolution, host Chris Benguhe interviews Eric Lauterbach, President of Peet's Coffee, on the company's commitment to people-centric business strategies.
Eric discusses how Peet's has successfully scaled its operations by maintaining strong relationships with small farms worldwide and how it's supporting women entrepreneurs in Colombia.
The episode delves into Peet's adherence to core values while expanding into global markets like Dubai, balancing tradition with innovation in the coffee industry, and the pivotal role social responsibility plays in their growth.
The conversation emphasizes the importance of being consumer-led while retaining the company's heritage, highlighting Peet's mission to connect deeply with communities and empower stakeholders through meaningful collaborations and people-focused practices.
00:00 Welcome to the Social Capital Revolution
00:32 Interview with Eric Laderbach, President of Peet's Coffee
02:21 Scaling with Soul: Peet's Coffee's Unique Approach
03:24 Supporting Small Farms and Women Entrepreneurs
08:34 Navigating the Pandemic and Employee Well-being
23:39 Expanding Internationally: Peet's Coffee in Dubai
26:03 The Future of Peet's Coffee: Innovation and Growth
29:47 Conclusion and Final Thoughts