A new lead fills out a form on your website.
How long does it take someone on your team to respond?
Five minutes?
Thirty minutes?
The next morning?
According to Jeremy, every minute matters.
After five minutes, your chances of converting that lead drop dramatically.
That's why he believes the first AI employee every PT clinic should hire is an AI lead setter named Book.
A patient fills out a form after hours.
You're treating patients.
You're at your kid's soccer game.
Your admin is gone for the day.
By the time someone follows up, the lead is gone.
Not because your clinic wasn't the right fit.
Because someone else responded faster.
Jeremy shares that many clinics already generate enough leads. The real issue is slow response times and inconsistent follow-up.
Within 60 seconds of a form submission, Book sends a personalized text message.
Not a generic autoresponder.
A real conversation starter designed to get the lead engaged immediately.
This happens:
Most clinic owners follow up once or twice.
Book follows up for up to 90 days.
Because many patients aren't ready when they first inquire.
Their pain comes back.
Their schedule changes.
Life happens.
Book stays top-of-mind until they are ready to book.
Book can:
It doesn't just send messages.
It actively moves leads toward becoming patients.
Jeremy shares a powerful lesson from running his own clinic:
The clinics with the best marketing don't always win.
The clinics that consistently follow up often do.
Many patients don't book immediately. Their symptoms improve temporarily, life gets busy, or they simply aren't ready.
When the pain returns, the clinic that stayed in touch is usually the one they contact.
Book is a great fit for:
Want to see Book in action?
Patch created a free training where Jeremy demonstrates the AI lead setter live, shows real conversations, and breaks down the other AI employees clinics are beginning to implement.
👉 Watch the free AI Admin training
You'll also learn where AI can improve patient acquisition, follow-up, scheduling, and clinic operations.
Patch also offers free AI audits where the team reviews your current systems and identifies where AI can immediately improve efficiency and revenue.
👉 Start with the free AI Admin training
