Episode 7: In this episode, Kerry Boudreaux and Abhijit Verekar discuss the intricacies of implementing enterprise applications, particularly in the public sector. They explore the importance of setting clear expectations, understanding customer readiness, and the role of project management in ensuring successful implementations. AV is the Founder and CEO of Avèro Advisors. He shares insights on how they assist organizations in navigating these complex processes, emphasizing the need for a holistic technology strategy to drive business transformation.
Chapters
00:00 Welcome and Guest Introduction
02:49 Understanding Client and Vendor Perspectives
05:02 The Importance of Clear Expectations
08:08 Customer Readiness and Change Management
12:33 Project Management in Enterprise Implementations
23:04 Holistic Technology Strategy for Success
26:49 Conclusion
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