In this episode, the host discusses the importance of creating 'invisible structures' that automate team flourishing, autonomy, and psychological safety with guest Randall Noval, a tech leader with extensive experience in product and engineering management. Randall shares his insights on the value of intentional process creation and design, drawing from his varied experiences in advertising, healthcare, and telehealth industries. Topics include the concept of intentional processes, examples of such processes like feedback systems and communication protocols, and the challenges leaders face in establishing these processes. Randall emphasizes the significance of psychological safety, trust, and the iterative nature of process improvement. He also discusses how these processes impact other teams and how they contribute to human flourishing by providing structure and reducing cognitive load. The conversation concludes with practical advice on how tech leaders can begin promoting team flourishing through intentional processes.
Links:
* Randall Noval on LinkedIn - https://linkedin.com/in/rjnoval
* "Team Topologies" by Matthew Skelton CEO - https://www.amazon.com/Team-Topologies-Organizing-Business-Technology/dp/1942788819?tag=sommardahl-20
* Randall Noval - https://starfysh.net
Timeline:
00:00 Introduction to Invisible Structures
00:24 Meet Randall Noval: Tech Leader and Innovator
01:02 Randall's Journey and Insights
01:47 The Importance of Intentional Process Creation
02:19 The Wild West of Team Management
05:10 Humanizing Tech Leadership
05:47 Learning from Mistakes: The Value of Documentation
10:12 Establishing Intentional Processes
12:25 Feedback Systems and Lean Coffee
19:46 Autonomy and Psychological Safety
22:30 Challenges in Establishing Intentional Processes
23:57 The Challenge of Trusting Your Team
25:48 The Importance of Frameworks
28:01 Establishing Intentional Processes
30:13 Creating Psychological Safety
31:47 The Pit of Success and Failure
33:47 Practical Examples of Process Implementation
38:18 The Value of Slack Time
39:32 Innovation and Failure
44:42 Impact on Other Teams
46:31 Conclusion and Final Thoughts
