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Are you making the most of every buyer lead that comes your way? In this episode, we dive into how a simple shift in focus can create real, lasting growth in a real estate business.

I’m joined by Robbie Lofaro, Principal of Harcourts Connections in Brisbane and Australia's youngest-ever Harcourts business owner. Robbie shares how he turned a traditional sales and property management agency into a multifaceted real estate business by adding a buyer’s agent division. We talk about how the idea started during COVID, how they charged their first clients, and how it's grown into a substantial part of their business today. Robbie also shares how their business model allows them to train new agents, the kinds of people he looks for when hiring, and why he thinks more real estate businesses should consider doing the same. We also chat about gender balance on his team, why consistency wins over early enthusiasm, and what’s ahead for the buyer’s agent profession.

If you’ve ever thought about expanding your property business or stepping into the buyer’s agent space, this episode is worth a listen.

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