In this episode, we discuss the role of leadership in guiding these transformations and explore how customer experience is evolving in the digital age.
About Marcus Köhnlein
Partner at Tactical Management
Partner at Quarero Marketing Accelerator
Partner at Quarero AG
Partner at Taskforce Solutions Ltd / 360workx GmbH
Resources
LinkedIn Top Voice : https://www.linkedin.com/in/marcus-koehnlein/ https://www.linkedin.com/in/marcus-koehnlein/
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Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/
About Gregorio Uglioni:
Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions
Listen to more podcasts on The Agile Brand network here: https://agilebrandguide.com/the-agile-brand-podcasts/
