Description

We sit down with Tim Sherwood from Avaya, a trailblazer in the field of customer experience (CX) and digital transformation. Join us as we explore the depths of leadership and the strategies that are reshaping the world of CX today.

This conversation is filled with nuggets of wisdom that will challenge you to rethink your approach to business and leadership.

In This Episode, You Will Learn:

• How to establish and nurture impactful connections within your professional and personal life.
• Strategies to lead and inspire change within your organization.
• The critical role of customer experience in the longevity and success of a business.
• Tim Sherwood's unique perspective on what it takes to be a transformative leader in today's digital landscape.

Noteworthy Quotes:

• "Creating connections is key. If you want to be successful... it's all about taking the time to create those connections."
• "Leadership is about influencing and connecting across all levels of an organization."

Why Listen: Whether you're a CX professional, a senior manager, or a C-suite executive, this episode is packed with insights that can redefine your approach to customer experience and leadership. Tim Sherwood's advice is not just thought-provoking—it's actionable.

Follow Us: If you're passionate about driving transformation, leadership, and exceptional customer experience, make sure to follow the CX Goalkeeper Podcast. We bring you conversations with the brightest minds in the industry to keep you at the top of your game.

Subscribe & Share: Loved this episode? Subscribe to our podcast for more interviews like this and leave us a review! Your feedback helps us make each episode even better. Share this episode with your network to spread the wisdom and keep the conversation going.

Connect with Us:

• https://www.cxgoalkeeper.com/podcast

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