Joe Morgan sits down with Heidi Given to explore how human-centered design (HCD) and empathy shape effective leadership in technology. Heidi shares her experiences leading teams, fostering collaboration, and applying design thinking to create more impactful solutions.
They discuss how understanding people - both customers and colleagues - can drive innovation and strengthen team culture.
This episode offers inspiring insights for anyone looking to lead with empathy, communicate more effectively, and create meaningful change in their work.
Connect with our guest:
Heidi Given on LinkedIn: https://www.linkedin.com/in/heidi-given-hcd/
Connect with Joe Morgan:
Joe Morgan on LinkedIn: https://www.linkedin.com/in/joemorgancfa/
Learn more:
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