Carnival Cruise Line is no stranger to controversy and it seems like events of the last week continues to reenforce that idea. Changes to drink package timing, changes to the loyalty program, weird lifeboat breakage and more have Carnival once again at the center of the conversation. In this episode Tommy and Tony work though these Carnival issues plus other cruise news and industry topics.
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Get more from Tony at: @LaLidoLoca
See the video of the podcast here:
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Time Stamps
00:14 Cruising Adventures and Experiences
03:05 Carnival's Drink Policy Controversy
06:24 The Impact of Drink Sharing and Profitability
09:11 Carnival Celebration: A Mixed Experience
12:11 Dining Experiences on Carnival
15:25 The Green Eggs and Ham Controversy
26:24 Carnival's Loyalty Program Controversy
28:27 Understanding the Changes in Loyalty Programs
31:04 The Impact of Customer Spending on Loyalty
33:11 The Future of Carnival's Loyalty Program
35:18 Customer Identity and Loyalty
36:58 The Fallout of Loyalty Program Changes
43:40 Tragic Events and Safety Concerns
47:19 Lifeboat Drill Incident
51:08 Misconceptions About Carnival Ships
52:16 Exploring Grand Turk
53:21 Exploring Grand Turk: A Unique Experience
57:31 Cruise Safety and Overboard Incidents
01:01:50 The Future of Cruising: Technology and Safety
01:08:30 Philosophical Musings on Reality and Experience
01:12:17 Closing Thoughts and Future Plans
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