Not every lead deserves your time, and not every dollar is worth what it costs you. In this episode, we talk honestly about why turning people away is one of the most important skills you can build as a business owner. We break down how to qualify prospects, set non-negotiable minimums, and stop bending over backward for people who aren't aligned with your goals, values, or process. We share a real email exchange that proves exactly why boundaries matter, how misaligned clients reveal themselves early, and how clear communication actually protects both sides. Tune in to learn how protecting your time, energy, and standards is the fastest path to building a premium, profitable business.
Highlights
00:00 Why not every client is worth it (and why that's okay).
04:15 Why most business owners struggle to turn leads away.
07:45 How to know instantly when it's a no.
12:00 Why offended prospects prove your system is working.
15:15 Why are order minimums important?
20:00 When prospects get defensive about your process.
24:00 Why valuing your time filters out the wrong clients.
27:15 Easy scenarios that should always be a NO.
30:00 What's your order minimum for a rush order?
32:00 Why "money isn't the issue" is a red flag.
34:15 What to do when clients try to control your process.
37:15 Why sending prospects to competitors is smart.
42:00 How to turn people away without conflict.
Resources + Links
Apply for Luxury Clothier Collective Mastermind HERE
More resources for custom clothiers HERE
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