"How much for a small dent?" You hear this many times a day if you do retail.
Of course, you have to get to the bottom of the real deal. We show you how in this episode.
But should you give a price or range by phone? I know we don't want to and we discuss why, and how a recent observation is causing us to change our ways.
- What to put in a texted or emailed price for protection
- Why your customer wants a price in the first place
- Your customer thinks one way, but here's why you shouldn't
SHOWNOTES
Links mentioned:
Finding the Right Price for Your Dent Work
How to Negotiate in Paintless Dent Repair
Why You Need to Charge More for Dents
