www.gtmaiacademy.com www.aibusinessnetwork.ai
Connect with Navin: https://www.linkedin.com/in/navinpersaud/
www.1password.com
AI in Rev Ops: Insights from Navin Persaud, VP at 1Password - GTM AI Podcast
In this episode of the GTM AI Podcast, host Jonathan Kvarfordt, aka Coach K, sits down with Navin Persaud, the VP of Rev Ops at 1Password. Navin shares his career journey from aspiring lawyer to tech enthusiast, his experiences at IBM, and his role in revolutionizing revenue operations at 1Password. The discussion delves into how AI is used in rev ops, the importance of defining problems before implementing AI solutions, and the criteria for selecting AI tech in a security-conscious environment. Navin also highlights the unmatched value of momentum in enhancing sales processes, offering product feedback, and improving sales coaching. This episode is packed with insights for anyone in rev ops, sales, and AI implementation.
00:00 Introduction and Guest Welcome
00:40 Navin Persaud's Career Journey
02:11 AI in Rev Ops: Opportunities and Challenges
04:46 The Importance of Empathy in Rev Ops
06:02 AI Implementation Strategies
09:13 Security Concerns with AI
12:36 Future of AI in Rev Ops
20:28 Momentum's Impact on Rev Ops
27:44 Closing Remarks and Appreciation
