Today's he's an associate professor at the University of Queensland's School of Business, but Richard Robinson is also a longtime chef. We talk about his latest research into the hospitality industry, culminating in a troubling report called "Serving up a Fair Go? Surfacing Cultural Issues in Hospitality Employment". How do we measure fairness in restaurant work? What are workers reporting, why might things be so bad, and what are the solutions?
Report: https://business.uq.edu.au/files/82074/Fair-Go-Surfacing-cultural-issues-hospitality-employment.pdf
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