Managing the inherent tension between the “friendliness” that comes from rapport and the assertiveness that is required to be effective can be tricky. In this episode we cover the following:
1. How to build rapport.
2. How to stand your ground.
3. How to manage the flow of information.
Request a Custom Workshop For Your Company
Connect with Hamilton
Learn more about the executive program at Loyola (LLX)
Download Your Negotiation Preparation Guide
