DESCRIPTION:
In this insightful episode, Aaron discusses the critical importance of two-way communication in business. Emphasizing the need for both speaking and listening to effectively communicate, the session explores why many businesses fail to establish a proper communication flow. Drawing from personal experiences, he shares examples of how effective communication can lead to improved productivity, employee satisfaction, and better client interactions. He encourages business owners to implement communication tools like notes and quarterly interviews with employees to create a positive and collaborative work environment. By valuing employee feedback and understanding their needs, businesses can build a thriving culture and achieve long-term success.
HIGHLIGHTS:
Importance of Two-Way Communication
Lack of Backward Communication in Business
Personal Experiences: Negative impact of poor communication
Implementing Communication Tools: Notes and quarterly interviews
Value of Employee Feedback: Fostering a positive work environment for long-term success.
SOCIAL MEDIA:
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TIME STAMPS
00:00 - Prelude
00:11 - Is communication a one-way road or a two-way road?
00:51 - Why in business, people fail the basics of communication
01:29 - Working at a home depot
03:36 - The importance of communication
05:28 - Adding value to your employees and your company
06:53 - How to get feedback from clients
08:34 - One tool to help with communication is quarterly interviews
09:13 - What's the best environment for your employees to excel?
10:41 - How to get feedback from your team?
12:00 - Looking for feedback from the bottom up
13:12 - Communication is a two-way street
13:36 - ENDD
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