This episode features John Sage, president at Accessible Travel Solutions.
The conversation focuses on the accessibility of in-person events. Here are a few of the topics we cover:
The dangers of making accessibility a check-box exercise
Events should be responsible for ensuring accessibility is taken into account, not the attendees
The importance of training and customer service
Why it is important to remember than many people with disabilities do not self-identify this way
The four components of accessibility information and the three pillars of accessibility
