Wil Slickers here again, and I’m closing out our summer break by sharing one of my favorite episodes from Slick Talk — a deep, future-focused conversation with Richard Valtr, founder of Mews.
Richard and I go beyond operations to explore what it means to think theologically about hospitality: why the real competition isn’t other hotels but the hours outside of a guest’s sleep, how technology should drive growth instead of just cutting costs, and what it takes to turn a property into a lifestyle brand.
We talk about Mews’ journey from serving independents to winning enterprise clients, the role of acquisitions like Nomi Travel, and how AI, personalization, and a richer 24-hour guest experience could redefine our industry.
This one’s for anyone who wants to think bigger about what hospitality can be.
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