In this episode, Chris Boyer and Reed Smith explore how the concept of ROI in healthcare digital experience extends beyond financial returns to impact patient care, operations, and sustainability. They break down ROI into three key areas: growth, cost savings, and improving experience and highlight how digital tools like telemedicine, patient portals, and automation drive patient acquisition, streamline operations, and improve both patient and provider experiences.
Mentions from the show:
Finding the ROI in Patient Engagement Programs
Reed Smith on LinkedIn
Chris Boyer on LinkedIn
Chris Boyer website
Learn more about your ad choices. Visit megaphone.fm/adchoices
