What happens when a State Farm agent decides he’s not cut out for the captive world and instead builds a tech empire supporting $2B in premium? Jason Cass sits down with Austin Moorhead, Founder of Lava Automation to unpack that journey.
Key Topics:
Austin’s leap from State Farm to automation and his “lightbulb moment” with Keap
Growing from a side project into 350+ virtual assistants powering $2B in premium
Balancing hard work, family, and redefining success in the agency tech space
Why AI hype feels like past industrial shifts and what it really means for agencies
How LAVA approaches SOC 2 certification and data security in the AI era
Turbo Dial’s customizable VoIP and HubSpot’s growing role in larger agencies
Why lead generation remains the great separator for top-performing agencies
Optimizing websites for ChatGPT and AI-driven search, not just Google
Fear, valuations, and why relationships still anchor the future of independent agents
Reach out to:
Austin Moorhead
Jason Cass
Visit Website:
Lava Automation
Agency Intelligence
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