In her book, Coming Alive: The Journey to Reengage Your Life and Career, Ruth Ross talks about her personal decision to leave her corporate job in Human Resources after a thirty-year career as she was able to self-diagnose her disengagement in the workplace. She cites a Gallup poll putting employee disengagement at 87% globally – 68.5% in the U.S. alone, but what is engagement? Ross also states the different levels of disengagement, caused by a number of factors, such as frustration. However, this problem is not exclusive to employees. Managers can also become disengaged and they’ll have a hard time turning things around with their employees when the problem is prevalent at the top. Companies can turn it around, but they need to acknowledge the problem first. Bosses need to understand where their employees are on the spectrum and talking to their employees goes a long way in turning things around. Ross’ adage is, “if you’re a dead battery, you can’t charge others.”
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