When it comes to the workplace, there are a lot of things that go into making it a great place to be. One of the most important is creating a culture of care. When employees feel valued and appreciated, they are more likely to be productive and committed to their work. Workplaces that focus on employee care see better results. In what ways can businesses foster a culture of care and promote employee wellbeing?
In today’s episode, Tommy talks with Jason Lippert, President and CEO of LCI Industries, a global manufacturer of components and engineered solutions for recreational vehicles, and the marine and transportation industries, with more than 15,000 team members worldwide.
Despite being a descendant of a multigenerational family business, Jason joined the company from the bottom. He learned first-hand what it is like to labor on an assembly line and worked his way up. With more than 20 years of experience with Lippert and its subsidiaries, Jason has served in numerous leadership positions. He has created a culture of care in the company that is now being emulated by others.
Jason talks with Tommy about how a humble metal roofing business has grown into a global enterprise, how he cultivates a culture of care in the company, and why he invests so much time and energy into coaching leaders and team members.
Key Takeaways
[01:05] - What Lippert is all about.
[03:10] - Lippert's humble beginnings.
[05:14] - How Jason learned to run a manufacturing business from the ground up.
[08:50] - How he transformed Lippert into a global enterprise today.
[13:37] - What Jason learned from the 2008 financial crisis.
[16:55] - How he cultivates a culture of care and leadership at Lippert.
[23:59] - Why a good culture is a powerful recruiting tool.
[26:06] - Why Jason invests heavily in the development of both leaders and employees.
[31:52] - How faith played an important role in his business.
[36:37] - Lippert's leadership coaching that other business leaders could tap into.
Quotes
[6:50] - "I think all people starting a business should start from the bottom and see what it's like there. You start too high up, you never understand what goes on that makes the business tick." - Jason Lippert
[15:07] - "For people who are trying to put businesses together or grow their businesses, there's nothing more important than to get the right people on the team and keep them for as long as you can. When you turn people over, they take a lot of valuable knowledge and relationships both inside and outside the company with them and you have to start over." - Jason Lippert
[24:06] - "When your culture becomes good and it becomes reliable and people start talking about it, it's like a recruiting tool." - Jason Lippert
[26:06] - "I believe God created everybody to be productive and have a purpose and meaning. I don't believe there are any wrong people. That's why we have coaches." - Jason Lippert
Links
Leadership Academy | Lippert
Leadership Development | Lippert
Jason Lippert on LinkedIn
Lippert
Kodak
Lead Like Jesus
Bob Chapman
Barry-Wehmiller
Truly Human Leadership | Barry-Wehmiller
Amber Selking
Connect with our hosts
Mammoth
Tommy on LinkedIn
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