Nearly every kind of feedback — whether you agree with it or not — can be used to help you grow. Sheila Heen knows this well.
As the founder of Triad Consulting Group, professor of practice at Harvard Law School, and the co-author of Thanks for the Feedback: The Science and Art of Receiving Feedback Well and Difficult Conversations: How to Discuss What Matters Most, Sheila has spent nearly 30 years helping executive teams across the world work through conflict, repair working relationships, and make sound decisions together.
In this episode of The Game Changing Attorney Podcast, Sheila and Michael Mogill discuss:
The underlying structure and challenge of every difficult conversation
The different types of feedback leaders can give — and what actually works
How to raise tough issues and have productive conversations
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Show Notes:
07:34 – The single most valuable skill you can have
14:57 – Defining difficult conversations
17:58 – How to navigate a tough talk
20:57 – Not everything is either/or
23:22 – Starting difficult conversations with a third story
29:35 – The 3 types of feedback
34:24 – Navigating sensitivity
38:44 – Front seat leader, back seat feedback
42:10 – What being a game changer means to Sheila Heen
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Links & Resources
Triad Consulting Group
Harvard Law School
Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen
Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen
Occidental College
The Harvard Negotiation Project
Bruce Patton
Mindset: The New Psychology of Success by Carol Dweck
Getting It Done by Roger Fisher. John Richardson, and Alan Sharp
Tesla
The Game Changing Attorney by Michael Mogill
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Past guests on The Game Changing Attorney Podcast include David Goggins, John Morgan, Alex Hormozi, Randi McGinn, Kim Scott, Chris Voss, Kevin O’Leary, Laura Wasser, John Maxwell, Mark Lanier, Robert Greene, and many more.
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#166 John Maxwell
#217 AMMA – The Key to Clarity in Business
