In this episode of The Power Producers Podcast, David Carothers interviews John Bachmann. John talks about his journey as a claim adjuster, and his new book, The Successful Adjuster’s Playbook.
Episode Highlights:
John shares that he's been working on his book for around 5-7 years now. (2:33)
John discusses his past and how he came to be in the position he is in now. (3:36)
John expresses his surprise that there aren't more claims people who make the switch to sales. (5:48)
John shares what he struggles with when was consulting with agencies. (11:16)
What are the things that frustrate John about dealing with the retail agents and agencies? (19:10)
John shares the topic of his book. (26:54)
What's John’s favorite part of the book he wrote? (34:57)
John mentions that there's so much more that an adjuster can do within their current role if they just expand their mindset. (40:25)
From a claim adjuster’s perspective, what's a piece of advice John can give to the producer? (51:46)
John says that his book, The Successful Adjuster’s Playbook, is accessible in a variety of formats. (53:12)
Tweetable Quotes:
“If you're not able to treat somebody, like a person, a family member, a friend...it's just going to be a transaction. And we might as well just let artificial intelligence and machine learning handle all the claims.” - John Bachmann
“Nevermind adjusting, nevermind insurance, nevermind business. It's your life relationship. If that's your foundation, you'll have good relationships.” - John Bachmann
“There's so much more that an adjuster can do within their current role if they just expand their mindset.” - John Bachmann
Resources Mentioned:
John Bachmann
Norwood Insurance Agency
Book: The Successful Adjuster’s Playbook
David Carothers
Florida Risk Partners
The Extra 2 Minutes
