In this episode of The Power Producers Podcast, David Carothers sits down with Andy Mathisen from Glovebox and Jerry Conrey, CEO of Conrey Insurance Brokers & Risk Managers. Andy and Jerry share their insights on one of the lively discussions on LinkedIn regarding the classification and operation of agencies.
Episode Highlights:
Jerry and Andy share their insights from a recent LinkedIn discussion about agencies and how they are classified. (2:52)
Jerry shares his background and how he got his own company back in 2002. (8:20)
Andy explains that it is impossible to grow in a culture that is built on wanting to talk to every client. (13:24)
Jerry shares his motivation to achieve and focus on EBITA as well as maximizing the numbers at his agency. (23:58)
Jerry and Andy discuss why they think insurance careers are great. (30:27)
Jerry explains that, at his agency, every producer has an account manager, and people are associated with producers through a team approach. (36:15)
Jerry and Andy discuss people, operations, and how they impact an organization's culture. (41:03)
Jerry explains that you differentiate your agency by defining what differentiates you from everyone else. (46:55)
Andy shares that different companies entail different mentalities, which require different operations, systems, processes, and staff. (49:54)
Jerry shares that there are people in the industry that really share useful information, and you just have to find the right platform in order to be successful. (56:09)
Andy explains the new category that they have in the company called "client experience." (58:40)
Tweetable Quotes:
"I recognized in this business that you have to build and maintain, if I only focused on sales, too much would be going off at some point in time." -Jerry Conrey
"Who your people are is your culture, and how they communicate and how they work together and how they work within processes is what defines what your culture is." - Jerry Conrey
"Growth is different from retention. In order to grow, you have to retain, obviously, but you have to make sales to keep that growth." - Andy Mathisen
Resources Mentioned:
Jerry Conrey LinkedIn
Andy Mathisen LinkedIn
Conrey Insurance Brokers & Risk Managers
Glovebox
David Carothers
Kyle Houck
Florida Risk Partners
The Extra 2 Minutes
