Class 8 truck dealers are taking a new approach to customer service — they are implementing an adaptive, dealer-managed service plan that is paired with enhanced connectivity to cover all fleet preventative maintenance. Expanded visibility allows dealers to analyze a fleet’s needs, empowering their customers to make the right maintenance decisions. How? What factors feed the data to make these right decisions? Will this consulting-approach to truck maintenance stick around and encourage other truck-sellers to do the same? Find out with Mike Furst, director of contract service and business technology solutions at Volvo Trucks North America. Tune in.
For more information: https://roadsigns.ttnews.com/episodes/can-connected-truck-data-produce-smarter-maintenance-plans/
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Find out more about our guest here:
https://www.truckpartsandservice.com/maintenance/service-and-repair/article/15307482/volvo-announces-new-volvo-blue-maintenance-plan
https://www.truckinginfo.com/10194422/new-dealer-tools-from-volvo-help-fleets-optimize-specs-maintenance
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