Sarah Wirth, co-author of The Coaching Effect, joins Talking Business Now host Kelly Scanlon to discuss the missing piece in leadership: the coaching factor. Wirth is the vice president of client services at EcSell Institute. She has 20 years of experience in employee assessment, leadership development, sales executive coaching and customer service.
Using evidence-based findings and numerous examples, Wirth discusses how to get the people you hired to perform at their peak capacity.
Tune in to discover:
■ Why managers are one of the biggest drags on performance.
■ The difference between managing and coaching—and what differentiates high-growth coaches from their less effective peers.
■ Why exponential growth can only occur in a state of discomfort.
■ The four steps to high-growth coaching.
■ The secret to effective feedback.
■ Why career development should be part of any high-growth coaching model.
■ How to know if you're being an effective coach.
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