Artificial intelligence is reshaping banking infrastructure, from accelerating core migrations to enabling agentic experiences that can automate complex workflows. In this episode of Bloomberg Intelligence’s Tech Disruptors podcast, Vishal Dalal, chief product officer of financial solutions at Fiserv, joins BI fintech and payments analyst Diksha Gera to discuss how banks are using AI to modernize legacy systems and improve data quality while managing security, compliance and governance risks. The conversation explores Fiserv’s vision for AgentOS, an intelligence layer that sits on top of bank data and applications, enabling agents to interact dynamically across platforms.
