How to Boost Customer Loyalty in a Recession;
As human beings, we like to take the path of least resistance (whether we believe it or not).
We value "ease" more than we like to admit and quite simply, it influences our behaviour as a consumer.
So, the million dollar question is...
Are you creating a frictionless buying experience for your customers that keeps this in mind?
In today's episode, I highlight an underused marketing metric that could be the key in helping you sell more and boost loyalty in a recession.
I'll see you on the other side!
USEFUL RESOURCES & LINKS:
Ravi Rajani’s Website & Podcast: https://www.theravirajani.com/podcast
Connect with Ravi on LinkedIn: https://www.linkedin.com/in/ravirajani/
Follow Ravi on TikTok: https://www.tiktok.com/@theravirajani
Subscribe and watch the show on YouTube: https://bit.ly/3eAJQx0
Link to Dr Zoe Chance's episode on The Influential Communicator: https://podcasts.apple.com/gb/podcast/the-influential-communicator/id1608894659?i=1000563498978
ADDITIONAL RESOURCES:
[FREE SCRIPT]
Discover how to craft a magnetic 45-second elevator story:
https://www.theravirajani.com/yourelevatorstory
Hire Ravi for a keynote or storyselling workshop for your sales team:
https://www.theravirajani.com/speaking
Learn more about Ravi's Storyselling Bootcamp:
https://www.theravirajani.com/thestorysellingbootcamp
