This episode kicks off as Shaquille O'Neal walks into the lounge of Four Seasons to meet with Ian and his friend David. Frank interviews Ian as he shares every detail of this two-hour business encounter with the Hall of Fame legend.
In this episode:
● "Don't stare."
● Preparing to make a great first impression
● A little luck never hurts
● Anticipating every contingency
● Knowing when to close, and doing it right
"It's not personal, strictly business."