We’re excited to announce that Part 3 of our podcast series is now live! In this episode, Peter Boland brings us a whirlwind tour of best practices, lessons, and case studies from some of the most forward-thinking healthcare organizations across the country.
Here’s what you’ll learn in this episode:
1. Mission & Values Matter: Discover why having strong mission and value statements is essential for driving strategy, guiding investments, and sustaining long-term commitment. Peter Bolland dives into the importance of figuring out: are you all in, or just testing the waters?
2. Collaboration Is Non-Negotiable: Unpack how cross-cultural and cross-sector partnerships are absolutely necessary for success. No one comes to the table with a perfect record, but working together is the only way forward.
3. The Challenge of Power Sharing: Find out why sharing power between healthcare professionals, executives, and the community isn’t just nice—it’s crucial. Peter Bolland gives real-talk on why it’s one of the hardest shifts for any organization.
4. Listening to the Patient & Community Voice: Learn the art (and importance!) of deep listening—not just checking a box. Systems can only be improved when both patient and community perspectives are truly heard and valued.
5. The Pivotal Role of CHWs & Cultural Health Navigators: Get inspired by stories of Community Health Workers and Cultural Health Navigators who bridge the gap, build trust, and drive health equity—often standing shoulder to shoulder with doctors and nurses in shaping healthier communities.
Fun Fact: Did you know that at University Hospital in Kansas City, this whole movement started with just a little card table by the hospital entrance? That’s right! From those humble beginnings, their team of Cultural Health Navigators has grown, becoming an absolutely key asset, especially for serving immigrant and refugee populations.
