Description

Kurt Reinhart is an author, consultant, teacher, and mentor, currently serving as the Vice President of Learning & Development for Russell Cellular, one of Verizon’s largest premier authorized dealers with over 700 stores across 43 states. In addition to this role, he leads Create Training & Consulting, LLC, a company he founded 17 years ago, dedicated to personal and leadership development.

With over 30 years of experience in learning, development, and training across North America and Europe, he worked with organizations of all sizes. His expertise spans workshop facilitation, consultation, speeches, curriculum design, and offering insight as a trusted advisor.

At his core, Kurt is a servant leader who embraces a mindset of continuous learning, believing that growth and change are possible for everyone. His passion for encouraging others drives his work, and he lives by the motto: “Do what you love with a passion for growing others, and your reward will follow.”

In this episode Wendi and Kurt discuss:

• Building an intentional culture during adversity and disruption
• Gauging culture through accountability, learning, and success
• Creating a "pitch culture" and increasing engagement through a pilot initiative
• Embedding core values in hiring, onboarding, and training processes
• Overcoming challenges like securing buy-in and addressing microcultures in maintaining a culture

Key Takeaways:

• Caring for employees and fostering a supportive culture leads to increased productivity and performance, as well as trust in leadership.
• Building an intentional organizational culture is crucial for thriving amidst adversity, disruption, and chaos, helping companies persevere through challenges.
• Consistent follow-through, overcoming resistance, and avoiding the flavor-of-the-month mentality are -key challenges in maintaining organizational culture.
• Organizational culture is shaped by stories, core values, transparency, progress over perfection, grace for learning and failing, and perseverance, forming the foundation for growth.
• Buy-in from employees, addressing micro-cultures, and consistent follow-up are essential for effective collaboration and adoption of desired behaviors and initiatives.

“Culture, to me, is about how you treat the people around you. It's the environment that you create for them to be who they are and who they are becoming. That's something I'm always doing my very best to live out: I want to be who I am, and I want to be conscious of who I am becoming.” 

- Kurt Reinhart

Connect with Kurt Reinhart:

Website: https://russellcellular.com/ 

LinkedIn: https://www.linkedin.com/in/kurt-reinhart-363202a/ 

Email: kurt.reinhart@russellcellular.com 

Connect with Wendi Swanson:

Website: etymongroup.com

LinkedIn: www.linkedin.com/in/wendiswanson

Facebook: https://www.facebook.com/profile.php?id=61557265653368 

Email: wswanson@etymongroup.com

Show notes by Podcastologist: Angelo Paul Tagama

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.