They will hear from a top performing Merchant Services Sales Professional, who specializes in complex Integrations across all industries and emerging markets.
Everyone is starting to get their credit card statements from the holidays, and they are freaking out over how much money they spent on gifts. At the same time, SMBs who accept credit cards might be complaining because of steadily increasing fees on all of their credit card revenue.
The financial services industry is in the midst of a significant transformation, which has been accelerated by the COVID-19 pandemic. In light of the key role digitization plays in the financial lives of individuals and SMBs, electronic payments are at the heart of this transformation.
We are joined by my friend, Bryan Ehrlich, Senior Territory Manager at Heartland Payment Systems. Bryan will give some perspective on the world of Payments, discuss how businesses can streamline their efforts, potentially save money, and gain additional insight from their payment data.
Bryan says, "Payments are supporting the development of digital economies and are driving innovation — all while functioning as a stable backbone for our economies."
LinkedIn: linkedin.com/in/bryan-ehrlich-2695296
Website: https://www.globalpayments.com/; https://www.heartland.us/
Email: bryan.ehrlich@e-hps.com
Tune in for this sensible conversation at TalkRadio.nyc or watch the Facebook Livestream by Clicking Here.
Segment 1
Steven kicks off the show by paying respect to MLK by reading quotes from some of his memorable speeches. Steven introduces his guest Bryan Ehrilich and the topics for today's episode. Bryan Ehrlich is Senior Territory Manager at Heartland Payment Systems. Bryan tells us a little about his journey and how he found his passion for sales while still in his teens. Bryan’s determination and driven personality landed him opportunities that would help him through his career. Before the end of the segment, Steven and Bryan discuss the importance of loyalty and building a strong team in order to see success in your business.
Segment 2
Coming back from the break, Steven talks about the significance of genuine client engagements. Understanding who you are working with and how you can serve them will only make your job easier. Bryan tells us his perspective of the industry and how he markets for Heartland Payment Systems. He talks about how his focus is on partnerships and relationships. Getting to know his clients is bigger than cutting a check. Bryan likes to go beyond the standard representative and truly understand his clients. For Bryan it’s never about the price, though he understands it’s part of the business, it’s miniscule compared to the whole vision. Before the break, Steven and Bryan talk more about loyalty and engaging with clients. Bryan’s goal is to understand how clients take payments and how he can make their life easier.
Segment 3
Bryan tells Steven some industry stories he’s experienced over the years. Steven talks about closing sales and potential sabotages. From the time you sell a deal you are met with a bunch of blocks in different ways, it could be a person or technology but an obstacle is always there. They talk about Terminals, a device where you can charge your clients electronically. Bryan shares the benefits of using these devices with your small business, but also the possible scams that can come along with it. Bryan talks about staying with Heartland, a company that plays by the book and follows the procedures and rules of the industry.
Segment 4
In the last segment, Bryan talks about the payment industry and it’s push on technology. Expanding the business has only created more opportunities and stronger connections with clients. The best part of the job for Byran is really understanding a client's business and what they have to offer, only then can you provide the proper technology for what they need to do. Bryan shares that he has only excelled this far due to the amount of learning and teaching he has done for himself in merchandise and services. Before the end of the segment Steven reads the answers to his top three questions. 1. What's your favorite character? 2. What’s your favorite movie? 3. What’s your favorite instrument or artist? Steven also lets the audience know how you can find Bryan Ehrlich through linkedin and Bryan’s website.
