In this conversation, Dr. Ashley Mak and Frank Lobb delve into the complexities of medical bills and the insurance industry. They discuss the evolution of health insurance, the common errors found in medical billing, and the challenges patients face when navigating insurance denials. Frank shares his personal experiences with the healthcare system, emphasizing the importance of understanding one's rights and the necessity of advocating for appropriate care. The discussion also highlights the discrepancies between the cost of care and the prices charged by healthcare providers, as well as practical steps patients can take to manage their medical bills effectively.
You can learn more about Frank and his work here: https://thebiglieinmyhealthcarebill.com/
00:00 Understanding Medical Bills and Insurance Dynamics
06:53 The Evolution of Health Insurance
13:53 The Complexity of Medical Billing
20:26 Navigating Denials and Medical Necessity
26:44 The Price vs. Cost of Care
32:47 Practical Steps for Patients
40:36 The Big Lie in Healthcare Billing
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