In this episode, Tony Johnson, Customer Service Expert and Speaker, will discuss how Disney keeps the magic alive. This was recorded on location at the Contemporary Resort at Walt Disney World.
Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE PASSION using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.
Tony Johnson Customer Service Expert | Author | Trainer | Speaker
Check out my FREE Resources and Training Tools:
Web: http://thetonyjohnson.com/
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Twitter: https://twitter.com/ServiceRecipe
Check out my latest book: RECIPE FOR SERVICE Now Available on Amazon.com http://www.amazon.com/Recipe-Service-Inspire-Deliver-Customer/dp/0986391204
Music: http://www.bensound.com
