She is a fast-moving consumer goods (FMCG) Retail Technology & Insights expert. Mary works between technology companies, brands, and the retailer to translate needs from product management to business consulting.
In this interview, Gary, Shekar, and Mary discuss the role and responsibility of retailers in their shoppers' health and wellness. Where are the opportunities to create loyalty by putting the customer first? How can retailers leverage data to give their shoppers a customized and personalized experience that meets their health needs? At a time when we are facing another season of quarantine people need ways to stay healthy and boost their immunity, this is an excellent opportunity for grocery to step up and help fill that need.
