- “There’s a million good reasons to send it, and 0 to not”
- “It’s just about staying the course”
- Resistance to change - adoption but only half adoption
- Until it becomes muscle memory - easier to overcome in the beginning
- Send the inspection out as soon as you edit it, don’t wait on the estimate. The more they look at it before a cost is attached, the better. They sold themselves
- Guys half committed are worse than uncommitted at all
- You can’t properly inspect a car in 6 minutes, paper or not, so commit to the better process
- Speech to text was most rapidly adopted feature
- SAs pushed outside of their comfort zone, but time and consistency takes care of it
- Changes the selling procedure - you’re educating, they’re buying
- It’s so much nicer to schedule the work out - bigger chunks of work, easier to plan their day, etc
