Katy Mickelson: Taking Care of Relationships and Reputation

Description

In this episode, Steve Fretzin and Katy Mickelson discuss:

The critical role of relationships in building your law firm.
Relationships with clients and relationships with business partners.
Creating key strategic partnerships.
Managing expectations.

Key Takeaways:

You have to balance providing value with your firm and providing value to your clients.
A lot of family law is based on trust and a feeling for your attorney. You need to understand how you attract clients and what it is that keeps them with you.
Listening and asking questions, from both a business development standpoint and a client management standpoint, has always been and will always be really important.
It is a never ending learning process - what works for one client may not work for another.

"I do it purposely - I network, I create relationships with purpose, because you can't be everywhere, it's just not effective." — Katy Mickelson

Connect with Katy Mickelson:

Website: beermannlaw.com

Email: khmickelson@beermannlaw.com

Phone: 312-621-9700

LinkedIn: linkedin.com/in/katy-homburger-mickelson-580b793/

Connect with Steve Fretzin:

LinkedIn: Steve Fretzin

Twitter: @stevefretzin

Facebook: Fretzin, Inc.

Website: Fretzin.com

Email: Steve@Fretzin.com

Book: The Ambitious Attorney: Your Guide to Doubling or Even Tripling Your Book of Business and more!