Description

In this episode, Steve Fretzin and Steph Vaughan-Jones discuss:

• Hiring the right people for the right job.
• Being flexible to find success.
• Getting closer to your customer.
• Developing relationships and developing leaders.

Key Takeaways:

• People fear mistakes - that is why they don’t take risks. Mistakes are not a failure, they are a chance to learn and further your success.
• Recognize the potential in the people on your team. If you put them in the right role, they will shine.
• Stay close to your client - ask questions and identify the needs they have (even if they don’t yet realize it).
• The best teachers are those who do it well.

"62% of calls are for urgent matters. Nothing can beat that phone call, and that human interaction." —  Steph Vaughan-Jones

Thank you to our Sponsors!

Legalese Marketing: https://legaleasemarketing.com/

Moneypenny: https://www.moneypenny.com/us/

Practice Panther: https://www.practicepanther.com/

Connect with Steph Vaughan-Jones:  

Website: https://moneypenny.com/us/

LinkedIn: https://www.linkedin.com/in/stephanievaughanjones/

Twitter: https://twitter.com/Moneypenny

Connect with Steve Fretzin:

LinkedIn: Steve Fretzin

Twitter: @stevefretzin

Facebook: Fretzin, Inc.

Website: Fretzin.com

Email: Steve@Fretzin.com

Book: Legal Business Development Isn't Rocket Science and more!

YouTube: Steve Fretzin

Call Steve directly at 847-602-6911

Show notes by Podcastologist Chelsea Taylor-Sturkie

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.