Key Takeaways:
03:25 - How to use this time as an opportunity
05:07 - Optimistic vs. Pessimistic?
06:08 - How to maintain a level of high optimism
10:22 - Shift your focus from obsessed to excited about the future
14:15 - People are on camera now more than ever having to confront their image
16:58 - Pivoting in a new direction
Quotes:
“How do you shift your focus? Are you focusing on the things you have control over or are you focusing on things you can’t have control over?” (02:34) (Jason)
“Can’t control what happens to you but you can control your response to it.” (03:13) (Doug)
“This is not a time to be on vacation, this is a time to double-down, be overly optimistic for your staff” (04:43) (Jason)
“You get to choose how you want to feel” (05:19) (Jason)
“Your reality is created by the agreements you make with other people, but also the agreements you make with yourself.” (10:46) (Jason)
“Your job as a salon owner is to maintain this widely obsessive optimism for everyone around you, especially your team, especially your guests.” (13:35) (Jason)
