Takeaways:
02:14 - Recruitment Issues in todays current state
04:35 - Creating a Clear Program and Training
06:46 - The importance of Role-Play to practice
08:25 - How to overcome low-level conversation skills
11:38 - About the “SALON TODAY 200 COMPETITION”
17:09 - Implementing a new strategy
21:02 -Tips on recruitment
Quotes:
“What we've had to do is kind of sometimes unteach a little bit of what they learned” (Doug Campbell) (03:57)
“If you're presenting an idea that's new or different, we like to see that you measured it in some way” (Stacy Soble) (16:03)
“Usually people don't sit the submit button until the day that it's due” (Stacy Soble) (19:52)
“Make your entire salon awesome” (Jason Everett) (24:54)
Links Mentioned:
High Performance Salon Website
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